Delivery & Shipping Policy
Mongolia
We partner with trusted third-party delivery companies to ensure your order arrives safely and on time. Please review the following details:
Delivery Times: Orders are typically processed within 3 business days. Delivery times may vary based on your location and the third-party service provider.
Delivery Price:
- Within Ulaanbaatar City: 10,000 MNT
- Other cities in Mongolia: 20,000 MNT
Delivery Address: Please ensure your delivery address is correct at checkout. We are not responsible for any delays or issues caused by incorrect address details.
Delivery Delays: While we aim to deliver your order on time, external factors such as weather, holidays, or other issues may cause delays. We appreciate your understanding.
Damaged or Lost Orders: In the rare event your order is damaged or lost in transit, please contact us immediately. We will work with the delivery provider to resolve the issue.
- “Business days” are defined as Monday-Friday, excluding holidays.
- Orders received after 14:00hs take one additional day to be delivered.